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Policies

 
Potsdam Public Library
Category: External
Policy Subject: Public Relations
Effective Date: February 12, 2003
 
 

 

Purpose

To ensure that the public receives consistent and accurate information about library policies, procedures, programs and services, and to ensure that the best possible image of the library is presented to the public, the following public relations policy has been developed.

Media Contact

  • Contacts with the media will be arranged by the library director. Children's programming and services will be arranged by the children's librarian after consultation with the director
  • Upon completion, a copy of programming and services releases will be filed with director and may not be released to the media until approved by the director.
  • Contacts made by the media with the library will be directed to the library director or to his/her designee.
  • Letters to the editor designed to officially speak for the library will not be submitted by library staff without prior approval of the library director.

Speaking Engagements

  • Speaking engagements made by library staff on behalf of the library will be coordinated through the library director.

Library Materials Promotional

  • Library Materials and Promotional and informational materials [e.g., handouts, brochures] designed to be disseminated to the public will meet standards of quality established by the library and follow standard guidelines for use of copyright law dealing with art, designs and other materials. The library director will be responsible to see that such materials produced by or for respective departments (children's services, bookmobile, web-page design, etc.) meet library standards of quality. All promotional and informational materials must be filed with the library director and must be approved before released.

Emergency Situations

  • In an emergency situation, official statements to the public and media will be made by the library board president, the library director or one of their designees.
  • If it is necessary for the library staff to provide the public with information, library administration (the director and board members) will inform staff what is to be said.
 
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Last Update - June 24, 2008
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